Curriculum
- 1 Section
- 12 Lessons
- 10 Weeks
Expand all sectionsCollapse all sections
- 1.1Module 1: Getting Started2 Minutes
- 1.2Module 2: The Basics (I)5 Minutes
- 1.3Module 2: The Basics (I) Quiz10 Minutes10 Questions
- 1.4Module 3: The Basics (II)5 Minutes
- 1.5Module 3: The Basics (II) Quiz10 Minutes10 Questions
- 1.6Module 4: Phone Etiquette5 Minutes
- 1.7Module 4: Phone Etiquette Quiz10 Minutes10 Questions
- 1.8Module 5: Tools4 Minutes
- 1.9Module 5: Tools Quiz10 Minutes10 Questions
- 1.10Module 6: Speaking Like a Star4 Minutes
- 1.11Module 6: Speaking Like a Star Quiz10 Minutes10 Questions
- 1.12Module 7: Types of Questions5 Minutes
- 1.13Module 7: Types of Questions Quiz10 Minutes11 Questions
- 1.14Module 8: Benchmarking5 Minutes
- 1.15Module 8: Benchmarking Quiz10 Minutes10 Questions
- 1.16Module 9: Goal Setting6 Minutes
- 1.17Module 9: Goal Setting Quiz10 Minutes12 Questions
- 1.18Module 10: Key Steps6 Minutes
- 1.19Module 10: Key Steps Quiz10 Minutes10 Questions
- 1.20Module 11: Closing5 Minutes
- 1.21Module 11: Closing Quiz10 Minutes10 Questions
- 1.22Module 12: Wrapping Up1 Minute
Course Features
- Lectures 12
- Quizzes 10
- Duration 50 hours
- Skill level All levels
- Language English
- Students 163
- Assessments Yes
